Last updated: June 1, 2026
Message Plane CRM (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and providing a secure, positive experience with our products and services. This policy explains how we collect, use, disclose, and safeguard your information when you use Message Plane CRM, our website, mobile applications, and related services (the “Services”). By using our Services, you acknowledge and agree to the practices described here.
Personal information that identifies you, such as: name, email address, phone number, mailing address, business information, login credentials, and payment or billing information.
Usage & device information collected automatically as you interact with the Services:
Customer data you upload, store, or manage through the platform — contact lists, messaging history, notes, and customer records. We process this data solely to operate and provide the Services to you.
SMS & communications data when you use our messaging tools: phone numbers sent to or received from, message content, delivery and response status, message frequency, and opt-in/opt-out confirmations.
Service providers. We may share information with trusted third parties that help operate the Services — hosting providers, SMS gateway providers, payment processors, analytics tools, and customer-support platforms. They are required to maintain confidentiality and protect your data.
Legal obligations. We may disclose information to comply with applicable laws, respond to lawful requests or legal process, or protect our rights, our users, or the public.
Business transfers. Your information may be transferred as part of a merger, acquisition, reorganization, or sale of assets.
If you opt in to receive SMS communications from Message Plane CRM or through users of our platform:
We maintain records of consent and opt-out requests to ensure regulatory compliance.
We use industry-standard security measures, which may include encryption at rest and in transit, user authentication and access controls, and intrusion detection and monitoring. While we strive to protect your information, no system can be guaranteed 100% secure.
We retain information only as long as necessary to provide and improve the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal information at any time.
Depending on your jurisdiction, you may have the right to access your personal data, correct inaccurate information, request deletion, request a copy of your data (portability), and opt out of marketing communications. To exercise your rights, contact us at info@messageplane.com.
We may use cookies, pixels, beacons, and similar technologies to enhance functionality, measure usage, and personalize experiences. You may adjust cookie preferences through your browser settings.
Our Services may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Message Plane CRM is not intended for individuals under age 18, and we do not knowingly collect information from children.
If you access the Services from outside the United States, your information may be transferred to and processed on servers located in the U.S.
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.
Message Plane CRM
Email: info@messageplane.com
Phone: 1-844-275-8555
Website: messageplane.com
Address: 1207 Delaware Ave #4442, Wilmington, DE 19806
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